Our volunteer mentor/befrienders (with excellent training and supervision) provide one-to-one support, once a week, for a period of around 6 months. Visiting service users in their home or a local café our volunteers provide a listening ear, emotional support and encouragement and aim to support people to exercise choice and control over their own lives and reach their fullest potential and independence.
Our volunteers enable us to provide a longer-term service and each have their own story, some are ex-service users continuing their own journey and healing through supporting others. Here are what some volunteers have shared:
if they know you've been there too, they know
you understand what they are going through.
Not just sympathy, but empathy"