As part of our exciting service, The Phoenix Project, which offers integrated Domestic Abuse support across Wiltshire and Sexual Violence support across Wiltshire and Swindon, we are looking for a Family Support Worker for 30 hours a week who will be co-located between our Trowbridge office and the Support and Safeguarding team in Salisbury, the role will be expected to cover South Wiltshire. You will be part of an experienced team providing high quality advice, guidance and support to families (both adult victims and their children).

You will be expected to provide a peripatetic high quality, whole family approach, to support adult victims and their families who are experiencing domestic abuse, enabling them to increase their safety and make positive choices for the future including undertaking robust risk assessments and implementing robust safety management plans as well as giving practical, emotional, support to families who are experiencing domestic abuse in the community.

You should have proven experience and qualifications in support work with knowledge of domestic abuse issues and also have excellent written and verbal communication skills.

You will also need a full driving licence, business insurance and access to a car.

Closing Date: Tuesday 22nd January 2019

We are looking for a full time Helpdesk Worker based in our Exeter office. You will be part of an experienced team providing high quality advice, guidance and support to victims of domestic violence enabling them to live safely.

You should have proven experience and qualifications in support work with knowledge of domestic violence issues and also have previous IT administration experience, excellent written and verbal communication skills, attention to detail and accuracy in areas of spelling, grammar and punctuation.

Closing date: Thursday 10th January 2019

An exciting opportunity has arisen for a Crisis Support Administrator to join our Sexual Assault Referral Centre (SARC) in Swindon, Wiltshire.

In this varied role you will be key in supporting the SARC Manager and Crisis Workers to provide a central point of administration for the SARC. You will be responsible for ensuring that the information you provide is of the highest quality and that both clients and operational staff needs are met. This includes responsibility for the day-to-day co-ordination and delivery of all administrative duties, as well as creating and implementing new systems.

The successful applicant will have experience of providing administration to a high level and the ability to develop areas within their work area with minimal supervision. There will be a requirement to apply to the Disclosure Barring Service (DBS) for clearance and for Police Vetting

They will also need to be; conscientious, meticulous, highly motivated, flexible and able to work unsupervised.

To apply: Please visit our website to complete both sections of the application form. Ensure that you outline your relevant experience and evidence suitability for the role against the role profile and person specification. Alternatively, you can ring 03458 121212 to request an application pack. CVs will not be accepted.

Deadline for receipt of applications: 9:00 am Thursday 20 December 2018

Expected date for interviews: Tuesday 8 January 2019

Volunteer Telephone Advisors - Phoenix Project

Volunteer Telephone Advisors are being sought by Splitz Support Service to help support clients with various issues they face around domestic abuse. No previous experience or qualifications are required. Full training and ongoing support will be provided. The role will be based at the Splitz head office in Trowbridge. All volunteers will be required to undergo an enhanced DBS check.

Volunteers will be expected to commit to a minimum of 4 hours a week – days and times to be mutually agreed.

For more information, please contact Sam Cooper, Service Delivery Coordinator on 01225 777 724.

Splitz Support Service is a charity whose expertise in providing support to children, families and adults has been recognised locally for almost 30 years as a quality service. We want to strengthen our Board of Trustees by recruiting new trustees who can bring business and other skills and have an interest in supporting our work in the voluntary sector and in enabling people to reach and sustain independence.

As well as paid roles we have a range of volunteering opportunities on offer.


To apply, please complete an application form demonstrating how your skills, knowledge and experience make you a suitable candidate for the role. Application packs are available from our website or by contacting Admin on 01225 777724 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. Applications via application form only, please note we do not accept CVs. You can download here the necessary documents to complete your application.


You may be required to undergo a DBS check and a police check. In addition, we will investigate your suitability for the role by researching online and in social networking environments.

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Splitz Support Service, Oak House, Epsom Square, White Horse Business Park, Trowbridge BA14 0XG
Registered Charity No: 1064764; Registered in England, Company Limited by Guarantee No: 3360057
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