Compliments, complaints and queries

We would like to hear from you about what you think of our service:

  • If you are unhappy with the quality of the service you have received, please let us know. Our complaints procedure will give you more information on how we will deal with your complaint.
  • If you wish to appeal against a decision about your support, please let us know. Our appeals procedure will give you more information on how we will deal with your appeal.
  • If you wish to provide other feedback, either complete the form below and have your say, or visit our bulletin board and have your say there. We aim to respond to you within 5 working days. If you require a quicker response, please contact us by phone.

Feedback form

 

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